Shipping & Order Values - Australian Customers
1) Delivery costs to business addresses are calculated during order processing & charged on your goods invoice
OR
2) You can elect to have your order shipped on your own freight service. We will provide weights & dimensions once packed and collection must be arranged within 2-business days, else a holding charge will apply. Alternatively please provide your freight account details for us to keep on file, providing this information allows for faster despatch.
OR
3) You can Pick-up your order from our Sydney warehouse.
Ad-hoc Freight Charges
We reserve the right to charge for freight charges on any order. However, if excess freight charges are going to be charged, you will be contacted prior to despatch for approval.
Returns
We reserve the right to charge a restocking fee for incorrectly ordered goods. Change of mind returns must be requested within 10 business days of receiving the goods. Requests received after this period may not be accepted. Please contact our Customer Service team prior to returning any goods for credit. A GRN number and return paperwork must accompany all returned goods.